What are some account basics? Print

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We'll explain some basic procedures and steps to use your account.

Username and Passwords:
These are stated in the welcome email you received with your account activation. They're used to access your FTP and website Cpanel (control panel).

If your domain name is registered elsewhere, once you've begun the dns update to use our name servers it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect the changes. You can use the IP address until these updates take place and you can verify your domain is being served from our servers.

To access your website control panel you can login into it using the temporary cPanel link provided at sign up or, once your site is up and running, at www.yourdomain.com/cpanel (where yourdomain is the primary domain name on the account).

To access your webmail you can login into it using the temporary webmail link provided at sign up or, once your site is up and running, at www.yourdomain.com/webmail (where yourdomain is the domain name on the account for which you wish to access mail).

You can upload the files you want to make web accessible to the "public_html" directory in your account. DO NOT delete files that have been created by the system or your account may cease to work!


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