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Articles
How do I track how many hits my website gets?
There are a few things that need to be cleared in terms of terminology before we can look at...
Facts on Bandwidth
How much is 1 meg? Every time someone views your web page all of the data (html code, text,...
How To Manage The Raw Access Logs
This tutorial is going to teach how to manage the raw access logs. Raw Access Logs allow you to...
How can I download a backup of my site?
Please login to your control panel and create a full backup. This may take a few minutes to...
How do I make my website show up? Hosting with Hard Shell, Domain Registered Elsewhere.
As our new hosting client, if you have already purchased your domain name elsewhere, you will...
How do I move my site from my old host to your servers?
Transferring your account to us can be an easy process with zero downtime if done properly. To do...
Multiple Websites in a Single Hosting Package
Applies to Deluxe and Business Hosting Plans Some users have the need to host multiple websites...
My new website is not showing up on the web. Hosting/Domain Name with Hard Shell
The most common cause of a website not showing up on the web is that the files are located in the...
Static IP vs. Dynamic IP Address
A static IP address is one that remains fixed and never changes. The PC always sees the same...
What are some account basics?
We'll explain some basic procedures and steps to use your account. Username and Passwords:...
What is a blog?
What is a blog? Blogs are web logs that are updated regularly, usually on a daily basis. They...
What is an error 404 page?
Error 404 appears when someone is requesting a file or a directory that does not exist on the...
Where do I upload my website files?
Your account has both non-web accessible space and of course your web accessible space. Your user...
Will Flash work on my website?
Flash is a client side feature - it runs on the user's computer, not on your web host. As long as...
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