What is ID Protection?
ID Protection is a privacy service add on for domain names. International rules require that valid contact information—known as Whois—is available for every domain name. ID Protection cloaks your identity and provides proxy contact information in the Whois.
ID Protection also reduces spam. In your cloaked Whois information, we provide a proxy email address that changes several times a year. We forward email sent to the proxy address, but when the proxy address changes, spam sent to the old address bounces back.
ID Protection can only be purchased for domains registered with Hard Shell Hosting. You are offered the opportunity to purchase ID Protection when registering or transferring your domain name to Hard Shell Hosting.
If you decide you would like to add ID Protection to a domain registered through us any time after registering your domain name, you will need to open a support ticket requesting the addition of ID Protection to your domain. Please specify the domain name you would like ID Protection for in your support request.
ID Protect can be purchased for the following TLDs: com, net, org, biz, info
What if I need to prove ownership of a domain?
At times you may need to prove ownership of your domain, such as when purchasing a SSL certificate. To accomplish this, you must temporarily disable ID Protection by submitting a support ticket request to Hard Shell Hosting and then ask the verifying party to confirm whois registration details at whois.enom.com. Once the ownership verification is complete, you can turn the ID Protection service back on by submitting another support ticket request.
If I am transferring my domain away from Hard Shell Hosting, do I need to turn off ID Protection in order to receive the transfer confirmation emails?
No, our ID Protection service will forward to the email address associated with the domain name.
